Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of eziamo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
S***n –
Підставка міцна, планшет samsung 11 дюймів тримає дуже добре. Зручний поворотний механізм. Раджу всім
m***e –
perfetto !! mantiene il tablet pesante, ha l apertura sotto quindi anche se c e il cavetto collegato , e posso regolare quanto alzare il display , consegna rapidissima
Customer –
Le produit reçu est de bonne conception et de bonne qualité par rapport à son prix promo Black Friday…Conforme à la description, parfaitement adapté pour mon SAMSUNG TAB S10 FE, attention par contre de l’orienter plutôt vers l’avant pour qu’il trouve son équilibre et sa stabilité…La livraison a été respectée…Je suis entièrement satisfait de cet achat…
J***m –
Received order in good condition. is able to support ipad 11″ stability. love the rotational feature.
c***r –
Дуже якісна підставка для планшета.Важка і добре тримає.Обертається на 360 .Дякую магазину за якісний товар
c***r –
Omg ! Excellent very good quality. A+++++ love it !
C***z –
Recibido en plazo. Es tal cual se anuncia. Relación calidad-precio es buena. Muy bien, muy adaptable , me gusta el “clik” que suena al girarlo en la base, buenos materiales, buen diseño. Realmente me ha gustado mucho. Satisfecho.
Ю***а –
Подставку брала для планшета 12″. Планшет в чехле отлично вмещается в держатели и удерживает в законом положении (горизонтальном и вертикальном). Вращается на 360 градусов. Винты на местах сгибания можно подкрутить в случае их послабления, это +.
Customer –
Wirklich, die Beschreibung stimmt. Sehr wertig und stabil. Mein Teclast 13″ wird stabil gehalten . Ohne Beschädigungen angekommen. Sehr empfehlenswert.
A***S –
Super. De très bonne qualité, bien fini et bel objet. Tiens sans problème ma tablette redmi Pad 2 pro 12,1 pouces avec sa housse de protection ! Pourtant la tablette et lourde. Les nonbreux réglables, la rotation et le pivotement son pratique. Replié peut se transporter facilement
Customer –
Fine tablet holder. Quite stable its possible to rotate. I can recommend!
J***o –
Muito bom! Aguenta muito peso e é muito firme! Estou usando muito, ele aguenta meu iPad 11” tranquilamente, o suporte não cede com o peso.
Y***a –
המוצר מעולה!!! מסתובב בצורה מושלמת עם צליל כזה של מחוגה וגם מתכוונן בצורה טובה ומחזיק את האייפד ממש טוב יציב לא נופל
J***S –
very good very nice no flaws at all. Good quality would buy again.
g***g –
Perfect! It holds the tablet securely, and there’s enough room on the stand for an iPad in a case. It can rotate 360 degrees and adjust to different angles, making it comfortable for gaming, watching movies, and drawing. The material is high-quality—a nice gray metal finish—and I’m completely satisfied with everything. Thank you so much!
C***i –
Według mnie najlepszy stojak. Wcześniej kupiłem podobny czarny stalowy, o połowę tańszy i też bardzo fajny, ale ten jest lepiej wykonany i dużo lżejszy. Ten waży 213g, a stalowy 353g. Ten się łatwiej obraca, natomiast ciężej chodzą zawiasy, co będzie dobre dla cięższych laptopów..
Customer –
finally one with the pads applied so you don’t have to stock it on yourself. it is very stable and perfect for a tablet. very light weight. only negative point is, it is very low. but for ~4€ I won’t complain about it
J***m –
덜렁덜렁거리지 않고 튼튼 하네요. 아이패드 11인치인데 흔들거리지 않고 잘 받쳐 줍니다.
Customer –
what the heck is this